In this section, you should state the name of your company, organization, or individual operating the website, along with your website URL.
You should also include accurate contact information, such as an email address or contact form. Depending on applicable laws, you may also need to provide additional details such as a registered address, company registration number, or VAT number.
In this section, explain that by accessing or using your website or services, users agree to be bound by your terms and conditions.
You may also state that if users do not agree with the terms, they should not use the website.
In this section, describe the rules for using your website.
This may include:
Prohibited activities (e.g., misuse, unlawful behavior, interference with the site)
Requirements for lawful use
Restrictions on copying or redistributing content
If users can create accounts, explain:
How accounts are created
Responsibilities for maintaining account confidentiality
Conditions under which accounts may be suspended or terminated
In this section, explain who owns the content on your website.
You should clarify that:
All content (text, images, logos, etc.) is protected by intellectual property laws
Users may not reuse or reproduce content without permission
If you offer products or services, describe:
Key terms of sale or service
Pricing and availability (subject to change, if applicable)
Any limitations or conditions
If applicable, explain:
Accepted payment methods
Billing processes
Any recurring charges or subscriptions
In this section, outline your policy on:
Order cancellations
Refund eligibility
Timeframes for processing refunds
In this section, explain the extent to which your company is liable for damages.
You may include:
Disclaimers for indirect or consequential damages
Limits on liability to the maximum extent permitted by law
In this section, clarify that:
The website is provided “as is” and “as available”
You do not guarantee uninterrupted or error-free operation
In this section, explain that your website may include links to third-party websites or services.
You should state that:
You are not responsible for third-party content or practices
Users access third-party services at their own risk
In this section, explain that you reserve the right to suspend or terminate access to your website or services if users violate the terms.
In this section, specify which country’s or region’s laws govern the terms and conditions.
In this section, explain that:
You may update the terms from time to time
Users will be notified of significant changes (if applicable)
Continued use of the site means acceptance of updated terms
In this section, provide a contact method for questions about the terms and conditions.
If relevant, you may include:
Dispute resolution procedures
Severability clause (if one part is invalid, the rest remains valid)
Entire agreement clause
In this section you should note your site URL, as well as the name of the company, organization, or individual behind it, and some accurate contact information.
The amount of information you may be required to show will vary depending on your local or national business regulations. You may, for example, be required to display a physical address, a registered address, or your company registration number.
In this section you should note what personal data you collect from users and site visitors. This may include personal data, such as name, email address, personal account preferences; transactional data, such as purchase information; and technical data, such as information about cookies.
You should also note any collection and retention of sensitive personal data, such as data concerning health.
In addition to listing what personal data you collect, you need to note why you collect it. These explanations must note either the legal basis for your data collection and retention or the active consent the user has given.
Personal data is not just created by a user’s interactions with your site. Personal data is also generated from technical processes such as contact forms, comments, cookies, analytics, and third party embeds.
By default WordPress does not collect any personal data about visitors, and only collects the data shown on the User Profile screen from registered users. However some of your plugins may collect personal data. You should add the relevant information below.
In this subsection you should note what information is captured through comments. We have noted the data which WordPress collects by default.
In this subsection you should note what information may be disclosed by users who can upload media files. All uploaded files are usually publicly accessible.
By default, WordPress does not include a contact form. If you use a contact form plugin, use this subsection to note what personal data is captured when someone submits a contact form, and how long you keep it. For example, you may note that you keep contact form submissions for a certain period for customer service purposes, but you do not use the information submitted through them for marketing purposes.
In this subsection you should list the cookies your website uses, including those set by your plugins, social media, and analytics. We have provided the cookies which WordPress installs by default.
In this subsection you should note what analytics package you use, how users can opt out of analytics tracking, and a link to your analytics provider’s privacy policy, if any.
By default WordPress does not collect any analytics data. However, many web hosting accounts collect some anonymous analytics data. You may also have installed a WordPress plugin that provides analytics services. In that case, add information from that plugin here.
In this section you should name and list all third party providers with whom you share site data, including partners, cloud-based services, payment processors, and third party service providers, and note what data you share with them and why. Link to their own privacy policies if possible.
By default WordPress does not share any personal data with anyone.
In this section you should explain how long you retain personal data collected or processed by the website. While it is your responsibility to come up with the schedule of how long you keep each dataset for and why you keep it, that information does need to be listed here. For example, you may want to say that you keep contact form entries for six months, analytics records for a year, and customer purchase records for ten years.
In this section you should explain what rights your users have over their data and how they can invoke those rights.
In this section you should list all transfers of your site data outside the European Union and describe the means by which that data is safeguarded to European data protection standards. This could include your web hosting, cloud storage, or other third party services.
European data protection law requires data about European residents which is transferred outside the European Union to be safeguarded to the same standards as if the data was in Europe. So in addition to listing where data goes, you should describe how you ensure that these standards are met either by yourself or by your third party providers, whether that is through an agreement such as Privacy Shield, model clauses in your contracts, or binding corporate rules.
In this section you should provide a contact method for privacy-specific concerns. If you are required to have a Data Protection Officer, list their name and full contact details here as well.
If you use your site for commercial purposes and you engage in more complex collection or processing of personal data, you should note the following information in your privacy policy in addition to the information we have already discussed.
In this section you should explain what measures you have taken to protect your users’ data. This could include technical measures such as encryption; security measures such as two factor authentication; and measures such as staff training in data protection. If you have carried out a Privacy Impact Assessment, you can mention it here too.
In this section you should explain what procedures you have in place to deal with data breaches, either potential or real, such as internal reporting systems, contact mechanisms, or bug bounties.
If your website receives data about users from third parties, including advertisers, this information must be included within the section of your privacy policy dealing with third party data.
If your website provides a service which includes automated decision making – for example, allowing customers to apply for credit, or aggregating their data into an advertising profile – you must note that this is taking place, and include information about how that information is used, what decisions are made with that aggregated data, and what rights users have over decisions made without human intervention.
If you are a member of a regulated industry, or if you are subject to additional privacy laws, you may be required to disclose that information here.